WITHDRAWAL POLICY
Keep in mind that any positive balance you hold will be preserved and accessible during your next gaming session, so it’s unnecessary to withdraw funds after each individual session.
While we strive to process your withdrawals as promptly as possible, please be aware that several factors might impact the duration of time it takes for your payment to be completed.
Each withdrawal will be marked as pending for at least 24 hours, which is referred to as the ' reverse withdrawal period '. During this time, players can reverse their withdrawal without needing to make a new deposit. Such reversed funds can be returned to your Spin Palace Casino account, allowing you to keep playing. For your convenience, any withdrawals made between 5:00 AM GMT on Thursday and 5:00 AM GMT on Sunday will be available for reversal until 5:00 AM GMT on Monday.
To reverse a withdrawal, simply click on the REVERSE WITHDRAWAL TAB or BUTTON. Withdrawals are sent to our processing department only after the reverse withdrawal period has concluded.
We comply with the guidelines set forth by the Financial Action Task Force on Money Laundering and take extra precautions to ensure that you are indeed the rightful owner of the funds being withdrawn. For first-time withdrawals, larger amounts, or when there are changes to payment methods, additional security measures may be implemented. In these situations, we might ask for copies of your identification documents before processing your payment. These protocols are designed to safeguard your funds and privacy and may result in a slight delay, for which we apologize.
It's crucial to verify that all provided information for your withdrawal and your account is accurate. The Casino cannot be held accountable for any erroneous payments made due to incomplete, mistaken, or fraudulent information.
Withdrawal options:
Where applicable, and wherever feasible, your withdrawal will be issued back through the same payment method utilized for the initial purchase. If you previously made a deposit via a VISA card, your withdrawal will automatically be credited to the same card details on file, provided the criteria for VISA's card qualification are fulfilled.
Withdrawals may appear as a single transaction or in several parts, contingent on the payment method chosen and the corresponding withdrawal guidelines or stipulations.
Charges:
- We do not accept responsibility for any foreign exchange fees charged by your bank or the currency conversion rate applied during the transaction processing.
- Please be advised that Direct Bank Transfers may incur charges if the withdrawal sum is less than the specified amounts provided below:
|
Account Currency |
Withdrawal Amount |
Charge |
|
ARS |
2500 |
25 |
|
AUD |
500 |
5 |
|
AZN |
1000 |
10 |
|
BDT |
50000 |
500 |
|
BRL |
500 |
5 |
|
CAD |
500 |
5 |
|
CHF |
500 |
5 |
|
CLP |
350000 |
3500 |
|
CZK |
12500 |
125 |
|
EUR |
500 |
5 |
|
GBP |
500 |
5 |
|
INR |
45000 |
450 |
|
MXN |
7000 |
70 |
|
NOK |
6000 |
60 |
|
NZD |
500 |
5 |
|
PEN |
2000 |
20 |
|
PLN |
1600 |
20 |
|
RUB |
25000 |
250 |
|
SEK |
4500 |
45 |
|
SGD |
500 |
5 |
|
USD |
500 |
5 |
Last Updated: 11/03/2022